How to Configure the Microsoft Authenticator app
How to Configure the Microsoft Authenticator app
Verify that this Microsoft Authenticator App is installed on your device. If not, please download from the appropriate App store for your device
iOS download location | Android download location
- Login with your email and password
1 of 2 things will happen.
- You will see a prompt that says More information required. Simply click Next.
Computer: Read the instructions on the screen and click Next.
Mobile device: Open the Authenticator app on your mobile phone. Don’t sign in with your account just yet. Please make sure to follow the steps, one by one.
Mobile device: If prompted, Allow notifications. Then add an account and select Work or school account.
Pair the device using the QR code
Mobile device: Point your phone’s camera at the computer screen to capture the QR code that is displayed by Microsoft in the web browser. This will tie your Microsoft account to the app on your mobile device.
Computer: After you have scanned the code successfully, click Next. Microsoft will now send a push notification to your mobile device.
Mobile device: Tap Approve when you receive the notification.
Computer: After the notification is approved, click Next.
Add a Second Verification Option
You must also configure a secondary verification method, in case you lose access to the mobile app. For example, you could register a mobile number, where you receive SMS text messages. If you have already done this, you will not be prompted.
However, you can also choose the option I want to set up a different method. For example, you might configure an alternate Email address where you can receive codes.
Whether you choose the option for Email or Phone, Microsoft will send you a code that you must input to complete the process.
When finished, click Done.
- If you did not get prompted for more information at Sign in
You will be brough to your Security info sign-in page
Click on Add method and Choose Authenticator app
Click next and follow the same steps as above.