OpenPath - FOBs

Accessing the Website: https://control.openpath.com/loginSSO

You want to sign in with SSO (Grey County email)

White Fobs:

Under Users > Users, click on the name of the user you wish to issue a card credential.

Under the Credentials tab, click Add Credential.
Select the type of card you are issuing: Card: Openpath/MIFARE (CSN) - Fast:
Allows the CSN of any MIFARE-type or ISO14443A card for Entry Access. This method will be fast. Use this selection for Openpath HF key fobs and cards.

Phone Creds:

Under Users > Users, click on the name of the user you wish to issue a mobile credential.
Under the Credentials tab, choose Mobile from the Add User Credential dropdown. Enter a device name for the credential, a start and/or end date (optional), then click Save.

After the Mobile Credential is created, the user can log into the app using one of three ways:

From the Credentials tab, the Admin would click Send under the mobile credential to send a setup email to the user, and the user set up their phone via email.
The user can trigger a setup email through the app as explained here: How do I log into the Openpath app?
The user can log into the app with an email and password, as detailed here: I'd rather use a password to log into the Openpath app.

OpenPath Support Articles: https://help.openpath.com/space/EHC/764477441/Table+of+Contents

Under Use Case: Admin

Mobile Credentials for Guest Users:

Cloud Key Credentials let users share guest access links from the Control Center and the mobile app. This link can be sent via text message, to an email address, or even through Slack. The guest can then click that link to open the door without having to download the Openpath app.

To send guest access links, first, add a Cloud Key Credential and make sure Remote Unlock is enabled.

Go to https://control.openpath.com/login and log in. To access the European Control Center, please go to https://control.eu.openpath.com/login.
Under Users > Users, click on the user name that you are adding a cloud key to go to User Details.
Under the Credentials tab, click the Add User Credential dropdown and choose Cloud Key.
Enter a name for the credential, a start and/or end date (optional), then click Save.
Go to the Access tab, scroll down, and ensure Remote Unlock is enabled.

Once you have a Cloud Key Credential and Remote Unlock permissions, you can share guest access links.

To share guest access to multiple entries from the Control Center:

Under Users > Users, click on your name to go to your User Details.
Under the Credentials tab, locate your Cloud Key Credential.
Click Get Webhook URL.
1. From the Entries dropdown, select the Entry or Entries you want your guest to have access to.
2. Enter a description, then adjust the dates/times the link will be active if necessary.
3. Click Generate Links.
4. Click Guest Access Link: Copy to clipboard, then share that link with your guest via email, SMS, or messaging platform.

When your guest clicks on the link, a browser window will open with buttons that let them access the entries you shared with them.

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To share guest access to an entry from the mobile app:

Tap Guest Pass on the bottom of the screen, or tap Share a guest pass on the Entry Details screen.
Enter a brief description, adjust the Start and End time, then select the entries you wish to share.
Tap Share Access.
Choose how you'd like to share the link.

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Your guest will receive a message that looks like the example below. When they click on the link, a browser window will open with a button that lets them access the entry (or entries) you shared with them.

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Remote Unlock:

Remote Unlock lets you unlock an entry without needing to be in the range of the Avigilon reader.

To enable Remote Unlock:

Go to Users > Users and click on the user for which you want to enable Remote Unlock.
Under the Access tab, scroll down to Remote Unlock and select Enabled from the dropdown.
Click Save.

Note: In order for Remote Unlock to work, the Entry State must also permit Remote Unlock. For example, Remote Unlock does not work when the Entry State is set to Strict Security. Refer to What are Entry States?

To use Remote Unlock:

Open the Openpath mobile app and locate the Entry you wish to remotely unlock.
Tap the lock icon to unlock the Entry (either from the list or from the Entry Details screen).
Tap Yes to confirm.

How to find, delete and reuse a card credential

When you delete a user it does NOT delete any credentials associated with them.

To reuse a card credential from a deleted user you will need to go to that deleted user, then into their credentials, and manually delete the credential.

Here we will go over some steps to find, delete and reuse a card credential.

The easiest way is to use the Credentials page here - Reports > Credentials.

Select the type of Credential you are looking for:

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Now select the “User Status” dropdown and tick only “Deleted”:

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Now we can use the Card Number search box to locate the particular Mifare Card:

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If you selected a Wiegand Credential, the search has more options, here are two.

Now click on the selected user and you will be taken to the Edit User Credential page where you can click the trash can and delete the credential from the deleted user:

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Now you can assign that credential to another user.